Privacy Policy
This explains what Blue Blip Tech LLC collects when you use PropFlag, why, and what you can do about it.
What we collect
- Account details. Your name, email address and password, stored only as a hash we cannot reverse.
- What you enter. Properties and their addresses, vendors and their contact details, issues, work orders, notes and photographs.
- Vendor accounts. A username and password hash for each vendor, and the email address their customer gave for them.
- Technical records. Sign-in times, IP addresses used for rate limiting, and server logs.
Why we hold it
To run the service: to show your properties and work orders to you, to email vendors the jobs you send them, to sign you in, to bill you, and to keep the service secure. We do not sell personal information, and we do not use your content to train models.
Photographs
Photographs are stored outside the public web root and served only to the customer who owns the issue and to the vendor currently assigned to the related work order. They are not indexed and have no publicly guessable address.
Who else sees it
Vendors see the properties covered by their squad, and the work orders assigned to them, including photographs attached to those. We use a small number of providers to operate the service, currently MailerSend for email delivery, and hosting and database providers. They act on our instructions.
How long we keep it
For as long as your account exists, and for a reasonable period afterwards so we can meet legal and accounting obligations. You can ask us to delete your account and its contents.
Security
Passwords are hashed with bcrypt. Sessions are opaque tokens held server side, so a cookie carries no information about you and a session can be revoked immediately. Sign-in forms are rate limited and captcha protected. No system is perfectly secure, and we do not claim otherwise.
Your choices
You can delete your account yourself at any time, from Settings. That removes the account and everything in it - properties, vendors, issues, work orders and photographs - immediately and permanently, and your vendors lose access at the same moment. We keep only a dated record that the deletion happened, with no contents.
You can also ask for a copy of your information, or ask us to correct it. Write to support@bluebliptech.com and we will respond within a reasonable time. Depending on where you live you may have further rights under local law.
Cookies
We set only what the service needs: a session cookie so you stay signed in, and a token used to protect forms against cross-site request forgery. We do not use advertising or third-party analytics cookies.
Changes
If we change this policy materially we will tell you before the change takes effect.
Contact
Blue Blip Tech LLC
819 North Bethany Rd
McDonough, GA 30252
support@bluebliptech.com ·
www.bluebliptech.com